Quality Supervisor Fruits & Vegetables DACH (m/w/b)

The Quality Supervisor is responsible for the entire quality control process of fruits and vegetables from the supplier, through receiving at the warehouse, picking, transport to the customer. Manages the quality control of fruits and vegetables in all warehouses. Reports the results of the work done to his/her team. Actively participates in fruit and vegetable innovation and process optimization
Your responsibilities Quality Control F&V

• Setting up & managing a consistent F&V quality control system across all warehouses in Germany and Austria
• Ensuring uniform QC system at all warehouses
• Scheduling shifts, determining responsibilities, establishing workload
• Checking the quality control performed
• Evaluation of F&V quality control results

Suppliers:

• Control of F&V suppliers, risk suppliers / new suppliers
• Evaluation of suppliers
• Working with suppliers to improve their quality standards

Products

• Defining quality for F&V
• Detailed product specification - buyer knows what they are buying, supplier knows what to expect, quality manager has something to check against, customer knows what to expect....

Complaints

• Resolving complaints with the customer, customer complaints
• Complaint resolution with suppliers (corrective actions), with warehouse (vegetable quality), trend monitoring, complaint evaluation
• implementation of customer expectations towards products

Specific projects

• Construction of a new fruit/vegetable section
• Updating layouts, etc.

Your experience

• Product knowledge of fruit and vegetables
• Food Science degree, min. Food processing, min., high school (ideally university)
• Experience with quality control, quality management system in food operation (warehouse, retail preferably) - 5 years of experience
• Experience in managing a team of people, Leadership type - ability to manage and coordinate the performance of multiple people, give feedback, delegate tasks, check adherence to set processes and motivate performance and delivery of results
• Good communication skills - able to balance communication between quality, commercial, operation and supply chain teams.
• Ability to learn quickly and adapt to changing environment

Offer Customer is in the centre of our universe. Everything we do, we do for them Better done than perfect. We build, improve & mainly deliver We are brave. We are not scared of making decisions We keep learning. Information is power. Change is life and opportunity Market standard is not good enough. We aim to win, be the best and ahead of the market. We keep innovating We are open and honest to ourselves and to our colleagues. *We are able to accept feedback We fight in tough environments. The most important is to have fun and keep helicopter view We are making the retail environment better

• Ability to work with large amounts of data
• Driven to achieve highest quality in daily work and constantly improve customer satisfaction
• Ability to make quick decisions
• Fluent in English on level B2

About Rohlik Rohlik is the leading Central European e-grocer. Making customers happy in the Czech Republic, Hungary, Austria and Germany. Are we a good fit? Quality What we offer
Personal growth Real impact and meaningful work Work freedom Fair remuneration Peer recognition Unpaid premium membership Sport challenges Great team Are we a good fit? Our goal in life is to make other peoples’ lives better. Such a mission is difficult, life at Rohlik is difficult – it is not for everyone.
Is it the right one for you?