Customer Success Specialist
Welcome to the Latest Job Vacancies Site 2024 and at this time we would like to inform you of the Latest Job Vacancies from the Risk Solutions with the position of Customer Success Specialist - Risk Solutions which was opened this.
If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Customer Success Specialist - Risk Solutions below matches your qualifications. Good Luck: D
Excellent communication skills with a positive/’can do’ attitude and a passion for delivering exceptional customer service. Work in a way that works for you:...
- Proactively help our customers achieve their desired business outcomes by increasing knowledge of their business models, by engaging in value-based conversations and by being the glue between customer and ICIS
- Working effectively with account managers to ensure an excellent client experience, aiming to improve retention, client satisfaction and adoption of ICIS products
- Developing a comprehensive understanding of your accounts and opportunities for engagement; Work cross functionally to ensure they are impactful and valuable engagements
- Establishing relationships with client contacts and take ownership of delivering engagements as is appropriate with each.
- Work collaboratively as part of the Customer Success team and support incoming projects as they might arise
- Gather and share customer feedback to the wider organization. Deliver value statements and testimonials by providing extra value to our customer and leverage relationships
- Drive innovation to improve the way we work and collaborate with other teams
- Curious about everything, willing to ask questions and challenge the status quo to provide better customer and business outcomes
- Able to take initiatives, to work on your own as well as part of a team, and be able to work with minimal supervision managing multiple deadlines
- 3-5 years of client facing experience, ideally in a Customer Success or Account Manager position
- Able to communicate with and influence stakeholders and global teams. Ability to build relationships internally and externally across different levels of the organization
- Excellent problem-solving skills and ability to exercise initiatives
- Excellent communication skills with a positive/’can do’ attitude and a passion for delivering exceptional customer service
- Self-motivated, highly organized, and able to prioritize and multitask
- Passionate about delivering a world-class customer experience
- Enthusiastic and creative with the ability to inspire others and our customers
We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive. At ICIS, we are a team that thrives on innovation and collaboration in a diverse and inclusive culture. We take pride in finding the best people. This is not just about a proven track-record, but about who you are and how you work. How we do things is just as important as what we do. We search for the behaviours that will make the difference in our team. It starts with drive and the desire to achieve, succeed, and grow. Really caring and ensuring delivery and getting things done. Taking ownership and thriving with empowerment. Not afraid to take calculated risks and fail. We put the customer first and have a thirst for learning. If this is you, then get in touch.
At LexisNexis Risk Solutions, having diverse employees with different perspectives is key to creating innovative new products for our global customers. We have 30 diversity employee networks globally and prioritize inclusive leadership and equitable processes as part of our culture. Our aim is for every employee to be the best version of themselves. We would actively welcome applications from candidates of diverse backgrounds and underrepresented groups. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120. Please read our Candidate Privacy Policy .
Information :
- Company : Risk Solutions
- Position : Customer Success Specialist
- Location : Frankfurt am Main
- Country : DE
How to Submit an Application:
After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Customer Success Specialist job info - Risk Solutions Frankfurt am Main above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Customer Success Specialist job info - Risk Solutions Frankfurt am Main in 09-05-2024 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.
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Post Date : 09-05-2024
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